Firefighter Recruitment and Retention Workshops, Seminars & Courses
RRO Workshops, Seminars & Courses
Recruitment and retention are two of the most important challenges facing fire departments today. As the population ages and fewer people are interested in becoming firefighters, departments are struggling to maintain adequate staffing levels. An updated and customized firefighter recruitment and retention program can help EMS and Fire Departments address these challenges by providing them with the tools and resources they need to attract and retain quality firefighters.
If you are looking for the 2-Day Firefighter Recruitment & Retention Workshop, you’ve come to the right place –Â learn more about MissionCIT’s next-generation offerings for the RRO!





Nationally Recognized Expertise
Our Firefighter Recruitment and Retention Programs
The Retention Officer’s (RRO) Role in Organizational Success
Standalone 1-Day | Class Objectives-
Understanding Change Dynamics:
Participants will collaborate to outline the reasons people join, don’t join, stay, and don’t stay in their Fire/EMS organizations. -
Collaborative Environment:
Participants will collaborate to outline the reasons people join, don’t join, stay, and don’t stay in their Fire/EMS organizations. -
Effecting Change:
Students will learn and exercise proven processes for conducting needs assessments, environmental evaluations, stakeholder meetings, and action plans for effecting change in their organizations. -
Strategies and Tactics:
Students will learn validated and emerging strategies and tactics for identifying target audiences and attracting prospective members through in-person recruitment interactions and relevant marketing channels. -
Develop Cohesive Plans:
Participants will develop a cohesive recruitment and retention action plan customized for implementation in their home agency.
The Retention and Recruitment Officer’s (RRO) Role in Organizational Success​
Two-Day Workshop-
Collaborative Analysis:
Discover the psychology behind membership decisions in your department through collaborative analysis -
Proven Processes for Effecting Change
Learn effective techniques for conducting needs assessments, stakeholder meetings, and action planning to enact change in your organization -
Strategies for Attracting Prospective Members
Explore validated strategies for identifying target audiences and attracting new members through recruitment interactions and relevant marketing channels -
Creating a collaborative environment
Cultivate a positive and collaborative atmosphere within and outside the firehouse for better team dynamics -
Developing a Customized Action Plan
Develop a tailored recruitment and retention action plan for your agency's unique needs
The Recruitment Officer’s (RRO) Role in Organizational Success
Standalone 1-Day | Class Objectives-
Why Folks Join or Don't:
Participants will collaborate to outline and prioritize the reasons people join and don’t join their Fire/EMS organizations. -
Recruitment Marketing Plan:
Participants will gain an understanding of the need for, and opportunities to create a cohesive and comprehensive recruitment marketing plan. -
Effecting Change:
Students will learn and exercise proven processes for conducting needs assessments, environmental evaluations, stakeholder meetings, and action plans for effecting change in their organizations. -
Recruitment Action Plans:
Participants will create a recruitment action plan they can execute in their home organization. -
Best Practices:
This full-day class offers processes and best practices that can increase your success at generating prospective volunteer interest, identifying and screening quality candidates; and closing the deal on your next recruit committing themselves to serving in your Fire/EMS organization.
Why Choose MissionCIT Firefighter Recruitment and Retention Programs?
Pre-Course Live Webinar
This impactful learning experience will be accomplished through participation in a two-hour pre-course live webinar conducted with our subject matter experts, followed by this intensified exercise based instructor-facilitated in-person training.
The Recruitment Officer’s Role in Organizational Success
Each class offers processes and best practices that can increase your success at generating prospective volunteer interest, identifying and screening quality candidates; and closing the deal on your next recruit committing themselves to serving in your Fire/EMS organization. It will help identify and address barriers to volunteering in their agency.
Relevant Skill Building | Custom Action Plans
Actively step into the role of the RRO through immersive exercises and participant interactions. You will tailor a retention and recruitment action plan to implement for long-term success in your home agency
Retention First Approach | Expert Trainers
Join our workshop led by experienced recruiters and trainers to learn a retention-first approach to attract and retain quality members. Gain insights, knowledge and experience from subject matter experts in member management and leadership
Contact MissionCIT
Read our blog,
“Spark and Sustain: Strategies for Firefighter Recruitment and Retention”
for practical tips on designing and implementing recruitment and retention strategiesÂ