Paramedic Recert EMS Care | 23-MCIT-F3-4131 | Crew Resource Management

Paramedic Recert EMS Care | 23-MCIT-F3-4131 | Crew Resource Management starts with the introduction to the topic.

This chapter discusses the definition, model, benefits and operations in the CRM context. It also discusses essential CRM procedures.

The lessons covered are

  • Lesson 1: Introduction to CRM
  • Lesson 2: Error Management
  • Lesson 3: Advocacy and Inquiry Communication
  • Lesson 4: Creating and Managing CRM Teams


Excerpt from Paramedic Recert EMS Care | 23-MCIT-F3-4131 | Crew Resource Management

CRM recognizes that effective teamwork and communication are fundamental to ensuring safety and achieving optimal outcomes in complex and dynamic situations. These are called the five guiding principles of CRM. These emphasize the importance of:

  • Communication: Encouraging open and honest communication among team members, ensuring critical information is shared clearly and effectively. This includes active listening and the ability to speak up when necessary.
  • Situational Awareness: Maintaining a clear understanding of the current situation, including the patient’s condition, the environment, and the team’s actions. This enables timely decision-making and appropriate responses to changing circumstances.
  • Decision-Making: Promoting collaborative decision-making, where input from all team members is valued and considered when making critical decisions. CRM discourages top-down or authoritarian decision-making in favor of a shared decision-making process.
  • Teamwork: Fostering a culture of collaboration and mutual respect among crew members. This includes recognizing and valuing each team member’s unique skills and perspectives while working together toward common goals.
  • Adaptability: Acknowledging that situations can change rapidly, and plans may need to be adjusted accordingly. CRM encourages flexibility and the ability to adapt to unexpected challenges.
  • Workload or task management: a system influential leaders use to delegate or divide tasks among a team so no team member becomes oversaturated.


Core Concepts & Takeaways

By the end of this chapter, you will be able to:

  • Define Crew Resource Management (CRM) and its origins.
  • Explain the core principles of CRM and their relevance to paramedicine.
  • Understand the importance of CRM in enhancing patient safety and outcomes.
  • Identify practical applications of CRM in paramedic practice.
  • Recognize common challenges in CRM implementation and strategies to overcome them.

Important Notes:

  • If you only want to take the online course for CME credit, you can pay here.  The fee for online-only does NOT include a skills session nor (re)certification.  You will receive a certificate for one CME credit after successful completion of the course.
  • This course is part of the Paramedic Recertification.  If you sign up for one of those courses, you will be automatically enrolled in this course. 
  • To get credit for this course, you must watch all the lessons in their entirety, the course review, and pass the quiz at the end with a score of 75% or better.

Course Curriculum

Paramedic Recert EMS Care | 23-MCIT-F3-4131 | Crew Resource Management

  • Lesson 0 – Introduction
  • Lesson 1 – Crew Resource Management
  • Lesson 2 – Error Management in CRM
  • Lesson 3 – Advocacy and Inquiry Communication
  • Lesson 4 – Creating and Managing CRM Teams
  • Lesson 5 – Chapter Review
Course Duration: 0
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