EMS Care Chapter 04 | Communication and Documentation

EMS Care Chapter 04 | Communication and Documentation | Communication and Documentation begins with an introduction to the subject We subsequently explore  in-depth the following lessons:

• Basics of Communication.
• Communicating with Specific Groups.
• The Art of Interviewing.
• Written Communication and Documentation.
• Using Communication Devices.
• Key Communication and Reporting Concepts and Strategies.

Core Concepts covered :

• EMS Communication System Components.
• Radio Communications.
• Communication with Other Healthcare professionals.
• System maintenance.
• Phone or Cellular communications.
• Team Communication and Dynamics.
• Principles of Medical Documentation and Report Writing.
• Minimum Dataset.
• Prehospital Care Report.
• Falsification Issues.
• Documentation of Patient Refusal.

Important Notes:

• If you only want to take the online course for CME credit, you can pay here.  The fee for online-only does NOT include a skills session nor (re)certification.  You will receive a certificate for CME credit after successful completion of the course.
• This course is part of the  New Initial EMT Course.  Hence, if you sign up for one of those courses, you will be automatically enrolled in this course. Click here for scheduled courses.
• To get credit for this course, you must watch all the lessons in their entirety, the course review, and pass the quiz at the end with a score of 75% or better.

An Excerpt from the course on Communication and Documentation

Sometimes the patient may not be in a position to answer your questions, and in such situations, family members and bystanders can give the information you want.

Involving them in your interview process is a good idea as they can provide valuable information about the patient’s condition and possibly even the history of illness.

That said,

• Allow the patient to answer if he or she can and wants to, even if well-meaning family members attempt to answer for the individual.
• Do not be afraid to ask others to step aside for a moment while you talk to the patient.

You may need to decide if having family and friends nearby will help or hinder care.